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Help and complaints

If a child or an elder is in danger

111: the child protection line, free 24 hours. Report harm to a child to the child protection officer within 24 hours.

Or write to us

Leave a contact and we reply within 3 working days.

Smileway never calls or messages you to ask for money first, never asks for an OTP code, card number or identity document, and never takes money into a personal account.

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